During the extended warranty service period, we will provide warranty service (repair or replacement of new machines) if the hardware performance failure within the scope of three guarantees occurs and the warranty goods cannot be used normally under normal use.

During the accident guarantee service period, we will provide warranty service (repair or replacement of a new machine) if the warranty goods cannot be used normally due to unexpected liquid ingress or unintentional external events (collision, extrusion, fall) leading to hardware performance failure during normal use.

The extended warranty service specifically for the core components of new energy vehicles. During the extended warranty service period, the battery, motor, electronic control, warranty scope failure, warranty period extension and maintenance of new energy vehicles are unlimited.

The full warranty replacement service is a consumer protection plan. Under agreed conditions (such as product damage, failure or compliance with specific terms), we promise to directly replace new products for users, rather than repair or replace parts.

In addition to the extended warranty services mentioned above, wisdom also provides customers with replacement maintenance services, screen protection services, vehicle and spare parts sales and other services, as well as business training and consulting, risk assessment and control services for enterprises.